Shipping and Handling to US Destinations
UPS Suspension of Service Guarantee Effective March 26, 2020 and until further notice.
UPS has suspended the Service Guarantee for all shipments from any origin to any destination. Commitment times for UPS Next Day Air SaverŪ services scheduled for delivery on or after March 30, 2020 will be extended to end-of-day until further notice.
Sorry for these inconveniences.
SHIPPING OPTIONS: We ship via US Postal Service using your preference of Priority Mail or Express Mail. For expedited shipping, we also offer UPS Next Day Air and UPS Second Day Air.
PRIORITY MAIL orders generally are shipped within three business days. We are located in South Carolina. Actual shipping time for Priority Mail is USUALLY two to three business days depending upon your distance from our location, but may be longer depending upon the volume of Postal Service deliveries at any particular time.
EXPRESS MAIL orders are shipped within one business day. Actual shipping time for Express Mail is USUALLY one to two days depending on the zipcode in your area. If you need to know the Express Mail Postal Service commitment for your area, please call us toll-free at 843-388-3158 with your zipcode and we will be happy to check the Postal Service website for you. Please note that Express Mail is NOT guaranteed overnight service and that we offer NO GUARANTEES for the Postal Service delivery. We are not responsible for Postal Service shipping delays and we are unable to offer you refunds for your shipping costs if the Postal Service fails to deliver your package in time.
UPS NEXT DAY orders are shipped the same day and ARE GUARANTEED to be delivered the following business day as long as your order is RECEIVED BY NOON EST. Saturday and Holiday delivery is not currently available from UPS.
UPS SECOND DAY orders are shipped the same day and ARE GUARANTEED to be delivered within two business days as long as your order is RECEIVED BY NOON EST. Saturday delivery is not currently available.
We are aware that many of our customers who order via our web store are not home to receive packages during the day. We send Express Mail packages with "signature waiver requested" which means that your mail carrier may leave your package without your signature. However, we cannot be held responsible if your mail carrier chooses not to honor our request and instead leaves a notice to pick up your package at the local Post Office. Should you choose not to to pick up your package within a week, it will be returned to us. Your account will be credited for the cost of the item(s) you ordered less the standard restocking fees, but no refund of shipping fees will be credited.
We also cannot be held responsible for packages that "disappear" after the Postal Service confirms delivery of your package. Sorry, but we are unable to offer refunds or replacements if your neighbor, your neighbors dog, or anyone else takes your package.
PRIORITY MAIL RATES:
Shipping rates for Priority Mail are as follows:
Orders under $25.00 = $8.00
$25.00 - $49.99 = $10.00
$50.00 - $99.99 = $12.00
$100.00 - $149.99 = $14.00
$150.00 - $199.99 = $16.00
$200.00 - $249.99 = $18.00
$250 and up = FREE for orders shipped within the US!
EXPRESS MAIL RATES: The shipping rate for Express Mail is as follows:
South Carolina = base rate of $23.25 plus $3.00 per item
Southeastern states = base rate of $27.00 plus $3.00 per item
(FL, GA, NC)
Eastern and Southern states = base rate of $32.00 plus $3.00 per item
(AL, DC, DE, IN, KY, MD, MS, NJ, OH, PA, TN, VA, and WV)
Northeastern and Mid states = base rate of $37.50 plus $3.00 per item>
(AR, CT, IL, IA, LA, MA, ME, MI, MN, MO, NH, NY, RI, VT, and WI)
Central states = base rate of $40.50 plus $3.00 per item>
(KS, MN, NE, ND, OK, SD, and TX)
Mountain states = base rate of $43.00 plus $3.00 per item
(CO, MT, NM, UT, and WY)
Western states = base rate of $45.75 plus $3.00 per item
(AZ, CA, ID, NV, OR, and WA)
UPS RATES: UPS Next Day and Second Day delivery is available for the continental United States. We regret that next day delivery is not available to Alaska, Hawaii, US territories, APO, or FPO addresses.
UPS shipping = base rate for the ship to zip code plus $3.00 per item. Use the following chart to identify the base rate for
your zip code:
Please understand that shipping rates include not only the cost of Priority Mail, Express Mail, or UPS postage, but also delivery confirmation, insurance, the cost of labeling, printing, and packaging materials to ensure that your order will arrive undamaged, as well as labor involved in pulling your items from inventory and packing them.